Privacy
Privacy Policy
How JosephlovesJohn handles account, order, and payment-related information on this site.
Contact
Who this policy covers
This website sells digital music downloads directly to listeners and also lets visitors contact us or create an optional customer account.
The policy covers personal information collected through the website, shop account area, checkout flow, and contact forms.
Information we collect
- Account details such as username, name, and email address.
- Order records such as purchased tracks, totals, timestamps, and download entitlements.
- Payment-related references such as Stripe Checkout Session IDs and Payment Intent IDs.
- Messages you send through the contact form or support requests.
- Technical data needed to keep the site secure and remember cart, login, and cookie preferences.
How we use it
- To create and manage customer accounts.
- To process orders, verify payment, and provide download access.
- To answer enquiries and support requests.
- To maintain site security, prevent misuse, and keep records required for accounting or legal obligations.
- To send marketing only where you have actively opted in.
Payments and third parties
Payments are processed through Stripe on Stripe-hosted checkout pages. This website does not store full card details.
We share only the information needed to create, verify, and record a payment, including your order reference, email address where available, and the items being purchased.
Retention and your choices
We keep order and account information for as long as needed to provide downloads, maintain business records, and meet legal or tax obligations.
You can contact us to request access, correction, or deletion of personal information, subject to any records we must keep by law.